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Frequently Asked Questions About Opill® and Contraception Access

Buying Opill®

In which aisle of the store can I find and purchase Opill®? Is it available online?

Opill® will be available in the family planning aisles at a wide range of retailers across all 50 states. In addition to availability at physical stores and major online marketplaces, consumers can purchase Opill® on opill.com.
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Do I need health insurance to purchase Opill®?

No. You can purchase Opill® easily over the counter at many retailers or online. Opill® is a convenient option for anyone without insurance or access to regular medical care.
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Can I use my insurance to purchase Opill®?

Maybe! Some insurance plans such as CVS Caremark® have already added Opill® to their Preventive Medications List. That means Caremark customers may be able to purchase Opill® for $0 out-of-pocket, without a prescription.

Please note, we cannot process insurance for purchases made on Opill.com. However, you may be able to submit your receipt for reimbursement to your insurance carrier. Please check your individual plan for eligibility details.
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Is Opill® FSA/HSA eligible?

Yes, Opill® is FSA/HSA eligible. Confirm eligibility with your plan as individual plans vary. Purchases covered by insurance or other reimbursement plans are not eligible.
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Which payment methods are accepted for making a purchase on Opill.com?

We gladly accept payment from all major credit cards, ensuring a seamless and secure transaction process. To provide you with added flexibility, we also accept PayPal as a form of payment. Simply choose the PayPal option at checkout and follow the prompts to complete your purchase.

Please note, we cannot process insurance for purchases made on Opill.com. However, you may be able to submit your receipt for reimbursement to your insurance carrier. Please check your individual plan for eligibility details.
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What is the Cost Assistance Program and how does it work?

The Cost Assistance Program (CAP) is designed to help individuals who have financial or insurance coverage limitations that may make it difficult to afford Opill®. To participate in the program, individuals need to apply and meet specific criteria. Please visit OpillCAP.com to learn more or determine eligibility.
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How does an Opill® subscription work?

When you subscribe to auto-delivery, we will automatically bill your designated payment method approximately 14 days before your current pack ends and will ship your next scheduled shipment. This ensures a seamless delivery of your medication and helps you stay on track with your treatment plan. You can easily change, pause or cancel your subscription at opill.com/subscription. If you have any concerns or need to update your payment information, please reach out to customer service at support.opill.com.
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When will my next subscription ship?

If you're on a 3-month subscription, your next shipment is scheduled approximately 70 days following your most recent purchase. For those with a 6-month subscription, your next delivery will be sent out approximately 154 days after the last one. We strive to deliver your next Opill® shipment well before your current supply ends, that is why we initiate the next delivery about 14 days in advance.
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How do I stop or change my subscription?

Log in to opill.com/subscription to cancel, manage or change your Opill® subscription. If you need support, please contact customer service at support.opill.com.
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How do I change my shipping address?

You can update your shipping address at opill.com/account or by contacting customer service at support.opill.com.
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How do I update my billing information or change the date of my next delivery?

You can manage your Opill® subscription in your account settings at account.opill.com.
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What will show up on my credit card statement when I purchase on opill.com?

When you make a purchase on opill.com, your credit card statement will display the transaction as
"SP OPILL.COM". This ensures that the charge is easily identifiable as a transaction made on opill.com.
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When can I expect my Opill® order?

We will ship your order within 24-48 hours of the time of purchase, excluding weekends and holidays. Depending on the location, our shipments will usually arrive in 3-5 business days. Remote locations, Alaska, and Hawaii shipments could take additional time in transit. If you need your order sooner, we offer 2-day delivery at checkout for an additional charge.
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Will I be able to track my Opill® order?

Yes. You will receive an email from opill.com with shipping information as soon as your order has shipped. Create an account at checkout to view your order history.
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What shipping carrier do you use?

We have partnered with the United States Postal Service (USPS) as our trusted shipping carrier.
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Is my shipment discreet?

Yes. Your privacy is extremely important to us, so we take great care to ensure that your order is shipped in discreet packaging. You can trust that we use plain, unbranded packaging for all shipments.
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My package is missing but it says delivered. What do I do?

If your package is marked as delivered but you have not received it, we recommend first filing a complaint with USPS. You can do this by visiting a nearby post office, contacting the USPS Consumer Affairs office, or by filing a lost package case online. If you need more assistance, please contact customer service at support.opill.com.
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Does Opill® accept refunds or returns?

Refunds will only be accepted if there is a problem with the order, such as a damaged product or missing shipment. Customers must reach out within 30 days for any refund requests. Please contact customer service at support.opill.com.
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Why is there so much packaging for the 1-month supply?

The packaging is designed to ensure the product remains upright on store shelves.
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More information by topic


What is Opill®
Taking Opill®
Stopping Opill®
Opill® and your health
Side effects and interactions



References

[1] U.S. Food and Drug Administration. (2023, July 14). Opill (0.075mg Oral Norgestrel Tablet) Information. https://www.fda.gov/drugs/postmarket-drug-safety-information-patients-andproviders/opill-0075mg-oral-norgestrel-tablet-information

[2] Worly BL, Gur TL, Schaffir J. The relationship between progestin hormonal contraception and depression: a systematic review. Contraception. 2018 Jun;97(6):478-489. doi: 10.1016/j.contraception.2018.01.010. Epub 2018 Feb 26. PMID: 29496297.

[3] Lee IT, Barnhart KT. What Is an Ectopic Pregnancy? JAMA. 2023;329(5):434. doi:10.1001/jama.2022.22941

[4] Planned Parenthood. What is ectopic pregnancy?: Definition and treatment. Ectopic Pregnancy.Retrieved November 17, 2023, from https://www.plannedparenthood.org/learn/pregnancy/ectopic-pregnancy.

[5] Lopez LM, Ramesh S, Chen M, Edelman A, Otterness C, Trussell J, Helmerhorst FM. Progestin-only contraceptives: effects on weight. Cochrane Database Syst Rev. 2016 Aug 28;2016(8):CD008815. doi:10.1002/14651858.CD008815.pub4. PMID: 27567593; PMCID: PMC5034734.

[6] Graham CA, Ramos R, Bancroft J, Maglaya C, Farley TM. The effects of steroidal contraceptives on the well-being and sexuality of women: a double-blind, placebo-controlled, two-centre study of combined and progestogen-only methods. Contraception. 1995 Dec;52(6):363-9. doi:10.1016/0010-7824(95)00226-x. PMID: 8749600.

[7] Curtis KM et al. U.S. Medical Eligibility Criteria for Contraceptive Use, 2016. MMWR Recomm Rep 2016;65(No. RR-3):1–104. DOI: http://dx.doi.org/10.15585/mmwr.rr6503a1Curtis KM et al. U.S. Medical Eligibility Criteria for Contraceptive Use, 2016. MMWR Recomm Rep 2016;65(No. RR-3):1–104. doi:http://dx.doi.org/10.15585/mmwr.rr6503a1-8-