Opill^® Cost Assistance Program: Frequently Asked Questions

The Opill CAP provides Opill free or at a discounted cost to eligible customers. You can learn more about program eligibility by reviewing these requirements.

To be eligible for the Opill CAP, individuals:

• Must not have insurance that covers the cost of Opill. This includes all commercial or government-provided public insurance. Public insurance includes Medicaid, Medicare, Campus/TRICARE and VA.
  Note: This insurance requirement does not apply to those who are under the age of 26 and covered on a parent or custodian’s insurance plan.
• Have a household income at or below 200% of the Federal Poverty Level, adjusted for household size; and
• Reside in the U.S. or a covered U.S. territory. Covered U.S. territories include the U.S. Virgin Islands, Guam, Puerto Rico, and the Northern Mariana Islands.

The FPL is determined annually by the U.S. government. For more information about the criteria used to set these levels and for guidance based on income and household size, you can visit the U.S. Department of Health and Human Services website.

If you do not meet the requirements for free Opill product through CAP, there are additional circumstances that may qualify you to purchase Opill at a substantially discounted price. One of our live agents will be able to determine if this discount applies to you once you have completed the eligibility determination process. To get started, call 1-866-971-3864 to speak with a live agent .

We also understand that even if you don’t meet the eligibility requirements of the free or discounted programs offered, you may still experience difficulties paying for Opill. Currently, there is a 5% discount available if you choose to purchase Opill with a subscription at Opill.com.

Information about potential future discounts will be updated on this page as they become available.

We understand situations can change. If you're experiencing financial hardship or constraints, like losing your job, you can submit the most recent documentation and/or a letter explaining your situation.

If you wish to be evaluated on your situation alone, you can provide a written account of your situation along with supporting documentation and we will consider this in evaluating your eligibility. You may be asked to provide additional documentation as well, such as employment verification, W-2, 1099 and/or proof of student enrollment. To get started, call 1-866-971-3864 to speak with a live agent and request a direct review of your circumstances.

To begin verifying eligibility, please call toll-free at 866-971-3864, Monday to Friday, 8 AM to 6 PM Eastern Time.

Live agents will be able to assist you throughout the entire process, but a summary is below:

After you’ve given your consent to move forward, you will be asked to provide the following information:

• First Name
• Last Name
• Address
• Date of Birth
• Gender (Your gender must align with what is listed on your documentation.)
• Household size

A third-party vendor will then assess your estimated income based on the information provided. If the agent is unable to verify eligibility based on the initial information provided, you may be required to submit additional documentation, such as your most recent tax return or other similar records that reflect your true income. You can learn more about how we use this information by reviewing the Privacy section below.

Our live telephone agents might be able to complete the eligibility check in just a few minutes. If eligibility verification cannot be determined while on the phone with an agent, you can choose to submit additional documentation through a secure webpage. Once the documents are received, the review process would typically take about 2-5 business days. However, each individual’s circumstances are unique, and the actual review time may vary.

The Opill CAP was created to support those who are most in need of cost assistance. Income verification helps prevent the enrollment of individuals that do not meet the set eligibility requirements.

Your privacy is our priority! Your information is only used in connection with the Opill CAP and providing related services, and we share it only with third parties who assist us in administering the program and providing related services. We do not notify anyone that you have applied or are enrolled in the program. The information collected will not affect your or anyone else’s credit score, and Opill will not appear on a credit report. Please feel free to read our Privacy Policy or contact us with any questions or concerns.

The security and privacy of your data is extremely important to us! All information that is collected as part of your application is done so by a third-party vendor and will only be used for the purposes of financial verification, providing you with free or discounted product under the program, and related services. Any information or documentation provided will not be shared with any other entity – government or private – or shared with Perrigo, the makers of Opill – for any purpose other than to administer the program and provide related services as detailed in our Privacy Policy. This process will not affect your credit rating. We take steps to help ensure the security of your information.

Qualified individuals will be able to receive Opill at no or reduced cost. Specific details of what discount you are eligible to receive will be provided by our live agents based upon a review of your unique circumstances.

Regular shipping is always free. You also will have the option to expedite shipping for an additional charge.

There is not a student discount available at this time. If you do not meet the requirements for free Opill product through CAP, there are additional circumstances that may qualify you to purchase Opill at a substantially discounted price. One of our live agents will be able to determine if this discount applies to you once you have completed the eligibility determination process. To get started, call 1-866-971-3864 to speak with a live agent .

Additionally, there is a 5% discount available if you choose to purchase with a subscription at Opill.com.

Information about potential future discounts will be updated on this page as they become available.

If you qualify, you're eligible to receive Opill under the Opill CAP for up to one year. You can then re-apply for continued assistance, if needed.

If you qualify, we'll send you a unique code along with guidance on how to use it at Opill.com. This code will automatically change the cost of your Opill order. Detailed instructions for use will be provided by the live agent upon qualification and sent via email.

While delivery times can vary, orders are usually shipped within 2-3 days after your order is placed

Yes. Your privacy is extremely important to us, so we take great care to ensure that your order is shipped in discreet packaging. We use plain, unbranded packaging for all shipments.

The CAP program currently supports individual customers only.

You can contact Perrigo, the makers of Opill, at PerrigoDirect@Perrigo.com about ordering Opill for a health clinic.

The CAP program currently supports individual customers only. However, non-profit organizations may be eligible to apply for product donations. Please see our Product Donations section to learn more.

If you would like to purchase Opill for your clinic, you can contact Perrigo, the makers of Opill, at PerrigoDirect@Perrigo.com about ordering Opill for a health clinic.

For individuals wishing to receive Opill at no cost, the Opill Cost Assistance Program (CAP) may be able to help. Please read the CAP eligibility information to learn more.

Qualified non-profit organizations may be eligible to receive an in-kind donation of Opill. Please read the organization qualification section below to learn more.

Organizations that meet the following criteria are eligible to apply for an in-kind donation of Opill:

• Must be a 5013C, 304B, or Title X organization, and
• Must have a program in place to provide product directly to individuals in need
• Be able to track results in terms of volumes of product donated

Product Donation is not available for:

• Organizations that directly influence or advance our company’s business, including purchase, utilization, prescribing, formulary position, pricing, reimbursement, referral, or recommendation of or payment for its products
• Political organizations or campaigns
• Fraternal or labor organizations

Organizations that wish to apply for an in-kind donation of Opill may do so by completing an application, and submitting it to donations@opill.com. Applications are reviewed quarterly. Specific pack size(s)/SKU’s and quantities may be requested, but cannot be guaranteed.

Applications are reviewed quarterly. Application acceptance dates and corresponding review dates follow the below schedule and are subject to change without notice.

• Applications received between November 1 – January 31 will be reviewed in February.
• Applications received between February 1 – April 30 will be reviewed in May.
• Applications received between May 1 – July 31 will be reviewed in August.
• Applications received between August 1 – October 31 will be reviewed in November.

Product donations are shipped within 30 business days of an approved donation.

Notification of approval or denial will be sent via email no later than the first week of the month following the application review. Notification timing will follow the below schedule and are subject to change without notice.

• Applications reviewed in February: notification no later than first week of March
• Applications reviewed in May: notification no later than first week of June
• Applications reviewed in August: notification no later than first week of September
• Applications reviewed in November: notification no later than first week of December

Product donations are shipped within 30 business days of an approved donation.

3-month and 6-month packs of Opill may be available for in-kind donation. Pack sizes/SKUS and quantities provided may vary based on availability at the time of application approval.

Once approved, in-kind donations of Opill are shipped to approved organization within 30 business days of an approved donation. Applications are reviewed on a quarterly basis.

The number of in-kind donations of Opill an individual organization receives may be limited on an annual basis. SKUs and quantities may vary.